Welcome to the IsleRun Help Center
We're here to help make your IsleRun experience smooth and easy. Whether you are registering for a run, checking your race details, viewing results, or accessing your digital certificate, you can find answers to common questions here.
Go to the All Runs page, select the event you want to join, choose your preferred race category or distance, and complete the registration form.
After completing your registration, you should receive a confirmation through the system. You may also check your registered event details from your account.
An RFID-enabled race bib contains a timing chip used to record your race time when you cross designated timing points during the event.
Registered participants can claim their race kit and RFID-enabled bib from the event organizer at the designated race kit claiming area.
Race results can be viewed through the event's Live Results or Results section once they become available.
Eligible participants may access and download their digital certificate once the official race results have been finalized.
Please contact the IsleRun support team as soon as possible and provide your registration details so the information can be reviewed.
Check that you are using the correct login credentials. If the issue continues, contact our support team for assistance.
Go to the All Runs page, select the event you want to join, choose your preferred race category or distance, and complete the registration form.
After completing your registration, you should receive a confirmation through the system. You may also check your registered event details from your account.
An RFID-enabled race bib contains a timing chip used to record your race time when you cross designated timing points during the event.
Race results can be viewed through the event's Live Results or Results section once they become available.
Yes. Eligible participants may access and download their digital certificate once the official race results have been finalized.
Please contact the IsleRun support team as soon as possible and provide your registration details so the information can be reviewed.
Check that you are using the correct login credentials. If the issue continues, contact our support team for assistance.
Registered participants can claim their race kit and RFID-enabled bib from the event organizer at the designated race kit claiming area.
If your concern is not listed here, please use the Contact Us page and our team will assist you.
Contact Us